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- Troubleshooting tips for syncing your FASmail Email synching issues are more common when you switch between working remotely to on campus. Apple devices are also more prone to issues with syncing especially when using the Mac exchange client (which doesn’t work well with Microsoft). To avo... Read More
- How to purchase department funded non-catalogue IT equipment in Workday Overview To align with UBC procurement procedures and Workday business processes, and provide more sustainable support to our growing campus, we have changed some of the processes for purchasing IT equipment and software. A Purchase Requisition is... Read More
- How to create bulk accounts for UBCO Food Services (print access) How to create Bulk IT Accounts for UBCO Food Services Staff This process is to streamline onboarding multiple food services staff with the IT accounts and access they need when hired. For administrative staff who need full access to UBC IT account... Read More
- How To Create Accounts for Student Employees and Teaching Assistants The process for hiring Student Employees and Teaching Assistants (TAs) has changed with the launch of Workday. Please see they follow these instructions to ensure the applicable IT Accounts and Accesses are created. For regular employee onboarding r... Read More
- How to update Employee information in the UBC Directory After a new employee is hired and their Employee ID is associated with a CWL account, a new record is automatically created within the UBC Directory. The employee's directory record is initially populated with basic information, such as First Na... Read More
- Printing using Web Print Follow these instructions to use the web print feature on printers at UBC Okanagan Campus Web print allows you to upload a document from your own device and print it via the available printers at the Okanagan campus. After the document is uploaded... Read More
- UBC Okanagan Printing This article provides details about UBCO's Network Printers as well as documentation on how to install various printers around campus and how to access support if required. UBCO Faculty and Staff (FAS) FindMe Printers These printers are the UBC... Read More
- Windows - How do Install UBC Network Printers? Requirements: To install and use UBC Network Printers, you must be using a computer that is: Running Windows 10+ Supported by ITServices [has an Asset or Service tag] Have a valid CWL and active accounts Connected to the campus wired or wireless net... Read More
- MacOS - How do Install UBC Network Printers? Requirements: To install/use UBC Network Printers, you must be using a computer that is: Running MacOS 10.15 or greater Supported by ITServices [has an Asset or Service tag] Have a valid CWL and active accounts Connected to the campus wired or wirel... Read More
- How to migrate from "ubc365.onmicrosoft" to "student.ubc.ca" and activate Microsoft Products? Migrating from "ubc365.onmicrosoft" to "student.ubc.ca" UBC used to give out Microsoft subscriptions to students using "cwl_username@ubc365.onmicrosoft.com". But this has been discontinued and all the Microsoft subscriptions are migrated to "cw... Read More
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